Shipping policy

Shipping Policy

Order Processing  
All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive a notification once your order has been shipped.

Domestic Shipping (Australia)  
We offer shipping across Australia. Delivery times typically range from 2–7 business days depending on your location. Shipping costs are calculated at checkout unless otherwise stated.

International Shipping (Europe and Other Regions)
We ship internationally, including to Europe. Delivery times may vary depending on the destination country and can take approximately 7–21 business days.

Please note that international shipments may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.

Duties, Taxes & Customs Fees  
For international orders, including those shipped to Europe, your order may be subject to import duties, taxes, or other customs fees once it reaches your country. These charges are determined by your local customs authority and are the responsibility of the customer.

We do not control or estimate these fees, and they are not included in your order total at checkout. By placing an international order, you agree to pay any applicable duties and taxes required by your country.

Shipping Delays 
While we aim to deliver your order within the estimated timeframes, delays may occur due to factors outside our control, including postal service disruptions, customs processing, or high demand periods.

Incorrect Addresses  
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Contact Us  
If you have any questions regarding shipping, please contact our customer support team.