Contact information

Contact Information

If you have any questions, concerns, or inquiries regarding your order, shipping, or our products, you can contact us using the details below:

Email: twentysixsilk@gmail.com

We aim to respond to all enquiries within 1–3 business days.

As an online business based in Australia, we currently do not provide a customer service phone number. All communication is handled via email to ensure we can assist you as efficiently as possible.

If you are located in the European Union, please note that this contact information is provided in accordance with applicable consumer protection regulations.